Feedback & Customer Satisfaction

If you have any queries or wish to make an appointment, please contact us on:

EAST MIDLANDS OFFICE

01332 411 554

2nd Floor

Lisbon House

5 - 7 St Mary's Gate

Derby

Derbyshire

DE1 3JA

eastmidlands@bakemans.co.uk

WEST MIDLANDS OFFICE

0121 272 7615

Suite 2A

Blackthorn House

St Pauls Square

Birmingham

West Midlands

B3 1RL

westmidlands@bakemans.co.uk

MichaelK-344

07 May 2019

Definitely recommend Bakemans.

Definitely recommend Bakemans. Their building survey was excellent. Loads of photos with defects which I used to negotiate the property price down to a more acceptable level. I will use them again if buying another property.

LS-2031

01 May 2019

Saved me money so worth the survey.

Pleased with the commercial valuation and building survey. Saved me money. Definitely recommend.

MsS-22

03 Apr 2019

Homebuyers report

Homebuyers report was delayed by a few days but very detailed with lots of photos explaining the defects found. Amazed at how much they picked up on a fairly newish house.

JSmith-2635

02 Apr 2019

Detailed building survey report.

Detailed building survey report. Pleased with the results. Thank you.

BTimm-258

02 Apr 2019

Target Valuation

Did a help to buy valuation report for me which I passed on to Target to pay the redemption. Will recommend.

GH-156

13 Mar 2019

Good survey report.

Good report. Slightly delayed because of how busy they are, but only proves how cost effective and credible their reports are. Pleased with their service.

DS-665

14 Feb 2019

I recommend them for survey and valuation work done for me

Commercial valuation and building survey were turned around within several days of instructing and I am pleased with the results.

JoanT-39

09 Feb 2019

Good survey report.

Good survey report. Please with the results. Clear with photographs and good explanation. Will recommend.

SamJ-280

06 Feb 2019

Building Survey

Great service. Detailed report with lots of of pics and good explanation of defects and issues. Pleased with service and would definitely recommend.

ClaudiaM-24

29 Jan 2019

Matrimonial valuation

Good valuation report. Helped me with my matrimonial case regarding equity split and retrospective value too. Easy to read report and solicitor was happy too.

JohnH-1682

29 Jan 2019

Saved me from buying a money pit.

Commissioned a level 3 building survey to an old cottage and they found defects in the roof and damp proof course which needed further investigation. Can't thank them enough for their survey which saved me from a potential money pit. On this basis, I would recommend their services to others.

PaulA-606

14 Jan 2019

Thank you

Thank you for the report. It was clear enough to show me how much work was required to the property. And thank you for the phonecall afterwards to explain the report to me too.

SarahH-2531

18 Dec 2018

Good report. Helped me make the right decision. Thank you.

JudyM-39

13 Dec 2018

Fantastic service and very helpful report.

Fantastic service and very helpful report. Saved thousands off my property purchase and the report paid for it self.

JennyK-45

10 Dec 2018

Building Survey

Thank you for providing a meaningful building survey with clear photos and illustrations detailing critical issues. I have taken your advice on board for the further investigations and I am very grateful for the insight. I definitely recommend your services to others looking to purchase property

DavidS-2148

06 Dec 2018

Good valuation report.

Good valuation report. Pleasant enough guy who offered good advice before and after the survey. Pleased with the service.

ChrisF-318

02 Dec 2018

Industrial unit building survey

Bakemans surveyed an industrial unit for us which we are looking to buy. The report was very informative and gave us estimated costs for repairs and further investigations. Very helpful indeed. Pleased with the report now all I need is a bridging loan to ensure I can undertake the additional works and further investigations mentioned in the report prior to occupation!

JimH-165

01 Dec 2018

Thank you for the building survey.

Thank you for the building survey. Very informative and thought provoking. Good use of photographs and well documented. I would also like to thank you for taking the time to talk through the survey report with me after sending the survey through to read. I recommend your services. Well done.

JunaideB

28 Nov 2018

Decent surveyor and good report.

Decent surveyor. Good report. Asked for advice to re-design the house in a purple and khaki colour using dyed renders and plastomeric claddings which my architect recommended. However, the surveyor was quick to point out the limitations to my re-modelling intentions by highlighting the functionality of the design in relation to the type of property I was purchasing. Apparently, it is difficult to re-render Wimpy no-fines properties with bespoke render systems due to their structural integrity and thermal efficiency being affected. I was also told it was difficult to get a mortgage on a non traditional property. I have since decided to purchase a traditional (brick and block based) property instead on a cash only basis rather than go for a non traditional type.

Business Response 28 Nov 2018
Thank you for the positive review Junaide. Much appreciated.

RobM-1905

28 Nov 2018

Help to Buy Valuation

Instructed valuation report for target help to buy loan. Very happy with the service. The surveyor went through the process with me and clarified my queries regarding the valuation and even offered to adjust the valuation if I had more relevant property comparisons. Job well done.

MaryC-207

27 Nov 2018

Good service

Commissioned a building survey which was carried out within a week. Received the interim report within 48 hours. Got the full report a week later with detailed photos and explanations to issues with property. Good service. Will recommend.

MoK-38

26 Nov 2018

Excellent survey report

Homebuyer Survey & Valuation report was excellent. Good photographic evidence of defects and clear understanding of what to do to put them right. Also gave me free additional advice over the phone after the survey report was emailed over to me which I thought was a good bonus to their quality service and report. However, the report took a little longer than expected because they were busy, but that is understandable due to the quality of the report and the surveyor qualification and experience, which means they are probably in demand.

AndrewH-748

24 Nov 2018

Very qualified and experienced surveyor who knows his stuff. The real deal.

I have to admit, their surveyor knew his stuff! Very qualified and experienced. I was going to purchase a property worth close to a million pounds in Leicestershire, it had only been built a few years ago and I thought it was a bargain, especially with all the land around it. The surveyor managed to pick up issues such as trees affecting the ground and adjoining structures as well as having the potential to disturb the property being surveyed. He gave me excellent advice of foundation design to protect the property going forward if I decided to purchase. He also researched the tree preservation orders affecting future development and restricting structural works which have unfortunately impeded the sales process. I asked him how soon he realised these issues, and he said as as soon as he stepped out of the car! When I saw his list of credentials, I thought he was trying it on. This guy is the real deal. Don't bother looking any further. He saved me from making a million pound mistake

SianR

19 Aug 2018

Surveyor

Very pleased with the service, very efficient you have saved me thousands.
Thank you very much.

AmyJ-115

17 Jul 2018

Thank you for your help

I can't thank Bakemans enough, especially their surveyors who have saved me from making a huge financial mistake. I nearly bought a property which was unsuitable for my needs and budget, but thanks to the quick work of their surveyors, and their interim report plus free post survey consultation, I was quickly able to backtrack my way out of the transaction and purchase a more suitable property instead. I have saved over £70,000 in potential works which were required to the surveyed property and the current property purchased, looks to save me even more! Thank you for your help, Bakemans.

SteveH-588

13 Jul 2018

Excellent service and saved me money!!!

Instructed Bakemans to carry out a building survey which was well detailed and had enough photographs to help me understand the report. I didn't realise I was about to buy a moneypit, but thanks to their report it all made sense. I used an engineer to check if the report was true, and it was all good. Trustworthy bunch. Will use them again and definitely recommend.

SarahJ-2060

13 Jul 2018

Homebuyers Survey and Valuation

Excellent service. Fast, prompt appointment and an interim report within 24 hours of the survey followed by a full report within several days. Also provided free telephone support aftercare to discuss the report with me which was really helpful because I did not understand some of the terms and their implications properly.

TomJ-2070

10 Jul 2018

Invaluable advice and report.

Detailed building survey report provided for a stone cottage in Matlock. Made me realise what I was letting myself into in terms of financial expenditure. In the end, opted for a modern property. I would recommend people get a building survey done when buying older properties otherwise you could end up buying something you cannot afford to maintain.

RichardB-771

09 Jul 2018

Helped me save over £20,000 off asking price through building survey.

Used Bakemans to carry out a building survey and they provided a wonderful service helping me reduce the asking price by over £20,000 by identifying a multitude of defects in the victorian property I was buying. Would definitely recommend using them.

FuchsiaVacuum37

03 Feb 2018

Target HCA Valuation

I used Bakemans to carry out a Target HCA valuation. I found them to be affordable, knowledgeable about the Homebuy process and very courteous. The report was turned around quick enough for me to meet Target HCA's deadlines. I would definitely recommend their service.

MagentaTank29

31 Jan 2018

Bespoke personal service.Great help!

The survey allowed me to make a very well informed decision which has saved me making a very big mistake. I was offered a bespoke service which saved me money. Additionally I was given thorough verbal feedback along with a detailed written report of a high standard. Best £420 I have spent!

GrayRock22

28 Jan 2018

Excellent Service

I can't thank Bakemans enough for their help when buying a house. I backed off two properties thanks to the information provided by Bakemans which helped me put things into perspective, before rushing and buying a home. They helped me understand my offer, the value of the house and the market as well as give me detailed information about the condition of the houses before I made my purchase. If it wasn't for Bakemans, we would have ended up buying the first house we liked and inherited a 50k repair bill. The house we finally settled on was more suitable for us and less costly to maintain, meaning we had more money to spend redecorating the property to our satisfaction. Thank you for your help Bakemans!

BluePencil35

22 Jan 2018

Good report.

Well written report. Very detailed. Would use again.

SilverLamp35

11 Jan 2018

The survey which saved me money - Brilliant Survey!

They provided a very detailed survey which helped me shave several thousand pounds off the asking price - in the end it paid for itself!
They saw stuff which I couldn't see and made sense of it all with a free telephone consultation after sending the report through.
Very pleased with their service and would recommend to all homebuyers.

Pam on 17 May 2019

Discount for nhs staff

ClareM on 31 Jul 2018 - 5/5

Very detailed and thorough report. Saved me from making a really expensive mistake. Thank you.

First Time Buyer on 20 Mar 2018 - 5/5

I have been appointed few surveyors from my property hunt. Bakemans is a very outstanding company. The service is excellent. I am strong recommend to anyone look for a property report. All the findings will illustrate with highlighted photos. Thumb up.

Amjid on 7 Mar 2018 - 5/5

Very professional, explained the report to me over the phone and very good value for money. Will definitely use again.

Anonymous on 14 Dec 2017 - 5/5

Efficient, courteous and pleasant communications. Very good report explaining findings in detail.

Efficient Effective on 18 Sep 2017 - 5/5

Very pleased with service

Netty on 18 Jul 2017 - 5/5

Excellent, very thorough report

5 stars out of 5 - Homebuyer Survey, Derby - Mr Ali, Aug 2018

4 stars out of 5 - Homebuyer Survey, Alfreton, Derbyshire, May - August 2018

4 stars out 5 - Homebuyer Survey, Crich, Paul - August 2018

4 stars out of 5 - Building Surveys, Leeds - Ms Wainwright, August 2017

5 Stars out of 5 - Building Surveys, Newton, Nottinghamshire, Susan - August 2017

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