Cancellation Policy
If you have any queries or wish to make an appointment, please contact us on:
01332 411 554
2nd Floor
Lisbon House
5 - 7 St Mary's Gate
Derby
Derbyshire
DE1 3JA
Once a start / survey date has been agreed by all parties the following policy applies.
If you cancel the instruction by no later than 5.00pm two days before the proposed survey date you will receive a full immediate refund.
Instructions cancelled after this date and before 5.00pm on the day before the survey date will incur a cancellation charge of 50% of the total monies paid and here-to you will receive an immediate refund.
Instructions cancelled on the day of the proposed survey or if the survey cannot be carried out due to for example no access as previously arranged and confirmed by others will be charged at full.
Cancellation days and times are normal business hours, Monday-Friday, 9.00am to 5.00 pm.
Contact us
If you have any queries or wish to make an appointment, please contact us:
01332 411 554
2nd Floor
Lisbon House
5 - 7 St Mary's Gate
Derby
Derbyshire
DE1 3JA
Or use our contact form.
Promotions
10% discount for the following employment groups:
Contact us
If you have any queries or wish to make an appointment, please contact us 24 hours a day 7 days a week at:
01332 411 554
2nd Floor
Lisbon House
5 - 7 St Mary's Gate
Derby
Derbyshire
DE1 3JA
Or use our contact form.
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